Shipping Policy

Last updated: April 29, 2026

At tamPrime USA Inc., we are committed to delivering your orders quickly and reliably.

Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays)
• Orders placed after business hours may be processed the next business day
• During high-demand periods, processing times may be slightly extended

Shipping Time

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days (if available)

Delivery times are estimates and may vary based on location and carrier conditions.

Shipping Rates

• Shipping rates are calculated at checkout based on your location and selected shipping method
• Free shipping promotions may be offered from time to time

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment.

Shipping Address

Please ensure that your shipping address is accurate and complete at checkout.

• We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses
• Address changes may not be possible once the order has been processed or shipped

Lost, Stolen, or Delayed Packages

• tamPrime USA Inc. is not responsible for lost or stolen packages once marked as delivered by the carrier
• If your package is delayed, please contact the shipping carrier directly for updates
• If you need assistance, you may contact our support team

Delivery Issues

If your order arrives damaged or incorrect, please request a return through your order within 48 hours of delivery, and we will assist you accordingly.

International Shipping

International shipping may be available for select products.

• Delivery times vary by destination
• Customers are responsible for any customs duties, taxes, or import fees

Order Cancellations

Orders may only be canceled before shipment. Once shipped, orders must follow the return process.

Contact

If you have any questions about shipping, please contact us:

• Company: tamPrime USA Inc.
• Website: www.tamprime.com
• Email: cs@tamPrime.com
• Phone: 732-765-2480
• Address: 1190 Green St, Iselin, NJ 08830, United States